Privacy policy

Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.seamsandbeyond.in (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse the Site, we collect information about the web pages or products you view, what led you to the Site, and how you interact with it. This is called “Device Information”.

We collect Device Information using:

Cookies – Data files stored on your device. To learn more about cookies and how to disable them, visit allaboutcookies.org.

Log files – These record actions on the Site, and may include your IP address, browser type, internet service provider, and date/time stamps.

Web beacons, tags, and pixels – These help us track browsing behavior on the Site.

When you make a purchase or attempt to do so, we also collect “Order Information” including your name, billing address, shipping address, payment details (such as credit card numbers), email address, and phone number.

“Personal Information” in this policy refers to both Device Information and Order Information.

How We Use Your Personal Information

We use your Order Information to:

Process payments and fulfill your orders

Communicate with you

Screen orders for fraud or risk

Provide information or marketing communications, as per your preferences

Device Information helps us:

Identify potential risks or fraud

Improve and optimize our Site (e.g., through analytics)

Sharing Your Personal Information

We share your information with third-party service providers to help us operate our store and improve our services. For example:

We use Shopify to power our online store. Their privacy policy is available here.

We use Google Analytics to understand customer usage of our site. Learn more about their practices here. You can opt out here.

We may also share your information if required to comply with legal obligations under Indian law or to protect our rights.

Behavioural Advertising

We may use your information to show you relevant ads for our products or services based on your preferences.

If you wish to opt out of receiving personalized ads, you can do so through your device or browser settings.

Do Not Track

Please note that we do not change our data practices when we receive a Do Not Track signal from your browser.

Data Retention

We retain your Order Information for our records unless you request us to delete it.

Changes

We may update this policy periodically to reflect operational, legal, or regulatory changes.

Minors

Our Site is not intended for individuals under the age of 18.

Security Standards

We follow standard security procedures under IS/ISO/IEC 27001 to protect your information.


Contact Us

For any questions or concerns about this policy, please contact:

Seams And Beyond
[Re: Privacy Compliance Officer]
Orchid Sky, Shop No 127, First Floor, Shela, Ahmedabad, Gujarat, India
Email: seamsandbeyond@gmail.com

In case of a grievance, contact:

Privacy Grievance Officer
Vidhya Aggarwal – Grievance/Nodal Officer
Orchid Sky, 127, First Floor, Shela, Ahmedabad – 380058, Gujarat, India
Email: sindurii4you@gmail.com